PLEASE READ CAREFULLY:

To request a Written Feedback appointment:

  1. Read our guidelines on this page to ensure Written Feedback is the right service for your needs.
  2. Complete the appointment request form below with as much detail as possible.
  3. Upload your paper as a Microsoft Word file (.doc or .docx). Please also attach the assignment prompt if you have it.

 

Turnaround Time & Tutor Availability

Our Written Feedback service is very popular, and all requests are scheduled manually based on tutor tutor availability. We read every appointment request and do our absolute best to serve every student, but please note:

  • Your appointment is not confirmed until you receive a confirmation email from us. This email will state that your request has been accepted and assigned to a tutor. Submitting the form below places your request in our queue, but the confirmation email makes it official.
  • To give yourself the best possible chance of securing an appointment, we strongly recommend submitting your request at least 2 days before you need the feedback. The more advance notice you provide, the more likely it is that we will have a tutor available to help you.
  • Due to high demand, we are generally unable to fulfill requests for same-day or next-day turnaround on Written Feedback. If you need immediate assistance, look to see if there are any in-person or online synchronous sessions available.
  • Remember that our tutors only have 45 minutes to read and respond to your draft. Tutors can realistically only give feedback on submissions of 6 pages or less. If your submission is longer, please choose a section of the text for your tutor to focus on.
  • We do not offer Written Feedback sessions outside of official university semesters.

Because Written Feedback sessions are asynchronous and don’t allow for a real-time discussion between tutor and writer, it is crucial that you provide details about your assignment, your writing, and your goals/hopes for the session up-front when you make the appointment. As such, we request that you fill out the entire "Written Feedback Appointment Form" in detail:

  • Describe your assignment, project, or other writing task. Be clear and detail-oriented. The more information you give your tutor, the more targeted and helpful their feedback will be. You are strongly encouraged to upload or link to assignments, writing prompts, scoring rubrics, or other relevant information.
  • To make Written Feedback sessions more collaborative, we encourage you to include a few questions, comments, or highlighted sections in your draft. Microsoft Word has a "comment" feature that allows you to leave remarks directly on the document; tutors can then respond directly to your targeted comments, creating a dialogue that can be quite productive. That said, please keep the 45-minute constraint in mind, and limit your questions and goals to 2-3 areas of concern.
  • Please let us know about any learning or tech accommodations or needs! (For example: sans serif fonts, file formatting, etc.) We are beyond happy to make sure we keep them in mind as we respond.

NOTE: If all you say is "fix grammar" or "edit paper" we won't be able to do much to help you.

When the tutor has finished the Written Feedback session, your feedback will be returned via email.

As you read through your tutor's feedback, we encourage you to take your own notes and jot down responses to the comments they left. This will help continue the collaborative back-and-forth dialogue between writer and tutor, even in an asynchronous session. You may love some of their feedback, and you may disagree with or have a different approach to resolving other portions. Both can be productive for you: make note of these convergences and divergences and fold them into your revision process.

Please keep in mind that a tutor's feedback is based on the information, goals, and concerns from your Appointment Form and that they have only one 45-minute session to review and give feedback on your writing, typically focusing on 2-3 primary concerns articulated by the writer.

We limit writers to TWO Written Feedback appointments per week. If you need to cancel, please do so at least one day prior to the scheduled appointment.

The file(s) you attach must be .doc or .docx files. We will not work with other types of files. In order to upload, files must be 5MB or smaller. If you are working with another file format or extension, like Google Docs or .PDF, please convert to .doc or .docx format. In most programs, this conversion function will be under the "File" menu. In Google Docs, you can download your Google doc as a Word doc by clicking the "File" menu, selecting “Download” and choosing "Microsoft Word (docx.)." In Adobe Acrobat you can convert a .PDF to a .doc by clicking the "File" menu, selecting "Export To" and choosing "Microsoft Word."

Written Feedback Appointment Form

Name

One file only.
3 MB limit.
Allowed types: doc docx.
One file only.
3 MB limit.
Allowed types: gif jpg jpeg png pdf doc docx.

Mailing Address
Cleveland State University
2121 Euclid Avenue
Berkman Hall 208
Cleveland, OH 44115-2214

Campus Location
1899 E 22nd St, Berkman Hall 208

Fall 2025 Hours
Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm

Contact us:
writingcenter@csuohio.edu

For general inquiries email:
Kyle L. Barron, Director
k.l.barron@csuohio.edu